City Domination
Would you like to react to this message? Create an account in a few clicks or log in to continue.
-14%
Le deal à ne pas rater :
Apple MacBook Air (2020) 13,3″ Puce Apple M1 – RAM 8Go/SSD 256Go
799 € 930 €
Voir le deal

Bug on store

3 posters

Go down

Bug on store Empty Bug on store

Post  CheetaPaw Wed 18 Jun 2014 - 1:07

When I access the store, the application crashes and don't let me play the game, what can I do ?
avatar
CheetaPaw
Newbie
Newbie

Messages : 3
Date d'inscription : 2014-06-18

Back to top Go down

Bug on store Empty Re: Bug on store

Post  chechu Wed 18 Jun 2014 - 7:31

Hey there.
Are you on Android or iOS? If you are on Android make sure you have the latest version of the application.
When it crashes, don't hesitate to send the report back to the devs.

avatar
chechu
Real Gangster
Real Gangster

Messages : 225
Date d'inscription : 2013-06-26
Localisation : Málaga, Espagne

Back to top Go down

Bug on store Empty Re: Bug on store

Post  CheetaPaw Wed 18 Jun 2014 - 21:30

Yep, its Android and I downloaded the game from the google store so I guess it's updated, if not, is there a way to auto update?
I'm running it on a BQ Aquaris 5.7 with the Android 4.2.1, I also sent the reports to the devs.

I managed to see what version of the game i have and it says version 1.17 is it the latest?
avatar
CheetaPaw
Newbie
Newbie

Messages : 3
Date d'inscription : 2014-06-18

Back to top Go down

Bug on store Empty Re: Bug on store

Post  chechu Thu 19 Jun 2014 - 10:00

Cheeta, check back on the store, if the version there is the version you have, it's the latest one.

There is a bug that describes what you are experiencing: black screen, app is slow and crashes.

Meanwhile there is a fix, try to wait 5 seconds every time you come back to the home menu, specially before going to the map!
Keep us in the loop.
avatar
chechu
Real Gangster
Real Gangster

Messages : 225
Date d'inscription : 2013-06-26
Localisation : Málaga, Espagne

Back to top Go down

Bug on store Empty Re: Bug on store

Post  Al_Capone Thu 19 Jun 2014 - 10:10

Thanks for the reports !

If you want to make sure you have the latest version, go on the store : if there is an upgrade button you do not have the latest version, if there is an open button you have the latest version =)
avatar
Al_Capone
Admin
Admin

Messages : 1968
Date d'inscription : 2012-12-10
Age : 32
Localisation : Paris

Back to top Go down

Bug on store Empty Re: Bug on store

Post  CheetaPaw Thu 19 Jun 2014 - 12:50

WOW! Actually i went to google store and it was a update available, I did it and now it works!! Thanks for everything!! Keep the good work!  Very Happy 
avatar
CheetaPaw
Newbie
Newbie

Messages : 3
Date d'inscription : 2014-06-18

Back to top Go down

Bug on store Empty Re: Bug on store

Post  Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum